Avaya IP Office

Avaya IP Office is an intelligent communications solution specially designed to meet the communications challenges facing small businesses. Intelligent Communications for small businesses addresses basic telephony needs, leverages built-in convergence capabilities, and capitalizes on the robust unified applications to deliver intelligence to users and customers. The IP Office phone system provides solutions that simplify processes, streamline information exchange within systems to create simple and prosperous experiences for all.


What's New With This Release

Avaya IP500 V2 Control Unit ip500v2 700476005

Avaya IP500 V2 is a new control unit which is an evolution of the existing IP500 and is fully backwards compatible with it. It has 4 card slots into which all existing IP500 cards can be inserted, as well as several new cards which are introduced with Release 6. Avaya IP500 V2 requires the presence of a system SD (Secure Digital) card to operate and to act as its feature key.The IP500 V2 operates in standard IP Office mode as well as a new Avaya IP Office Essential Edition PARTNER Version.

SD Card Features
As well as acting as the Feature Key for the IP500 V2 system, the system SD card acts as storage for Essential Edition messaging, with two ports of voicemail enabled as standard. Additional increments of 2 ports can be added through licenses up to a total of 6 ports. The system SD card also enables faster implementation times since it can be pre-loaded with the correct software, configuration and licenses before installation and then sent to site where it can simply be inserted in the system to complete installation with no management software required.

Combination Card
The IP500 V2 supports up to two new Combination Cards which combine multiple station and trunk ports with voice over IP resources in a single cost effective card. These cards are available in two variants supporting either analog or ISDN BRI trunks.

ETR 6 Card
The IP500 V2 supports up to three new ETR 6 Cards which support up to 6 PARTNER ETR phones. The cards are supported in Essential Edition – PARTNER Version mode

Essential Edition – PARTNER Version
The IP500 V2 supports a new mode of operation which resembles PARTNER ACS in many respects, including enhanced key and lamp operation, simplified administration and support for ETR telephones

New Telephone Support

  • 1400 Series Digital Phones: 1403, 1408, 1416 (plus the DBM32 button module
  • 1600 International Series IP Phones: 1603-I, 1603SW-I, 1608-I, 1616-I plus BM32 button module
  • 9600 Series IP Phones: 9620L, 9620C, 9630, 9630G, 9640, 9640G, 9650, 9650C plus SBM24 button module
  • ETR PARTNER Phones: 6D, 18D, 34D
  • SD Card
  • Combination Card
  • ETR 6 Card
  • New Telephone Support
  • 4 slots for VCM cards and expansion modules
    1. Digital Station 8 Module
    2. VCM-32 and VCM-64 cards
    3. Phone 2 and Phone 8 cards
  • Optional daughter card (trunk) support:
    1. Analog Trunk 4 Module
    2. BRI-4 & BRI-8 cards
  • Provides slot for smart card feature keys – required for system operation as well as licensing of features
  • Provides support for IP400 trunk cards and VCM cards using a Legacy Card Carrier
  • 9-pin DTE Port for maintenance.
  • Provides support for up to 8 IP Office expansion cards (upgrade to Professional Edition required):
    1. Analog Trunk Module 16
    2. So8 module
    3. (8, 16, 30) Phone modules
    4. (16, 30) Digital Station modules
  • External O/P socket for two on/off switch ports, (door telephone systems)
  • Provides audio input for music on hold.
  • Up to 30 voicemail pro ports
  • 48 Data channels
  • Two 10/100 switched ethernet ports (Layer 3)
  • Not Included:
    1. (Required) Smart Card Feature Key
    2. (Required) Power Lead Type 1
    3. (Optional) CD-Documentation